Welcome to our Refund and Return Policy page. We value your satisfaction and aim to provide you with a seamless shopping experience. Please take a moment to read through our policies regarding refunds, returns, shipping, cash on delivery, and free shipping.
Last updated: August 26, 2023
Thank you for shopping at https://totalkitchensolution.co.in/
If, for any reason, You are not completely satisfied with a purchase We invite
You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with
Us.
Refund Policy:
We want you to shop with confidence and be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free refund process. You have [X] days from the date of delivery to initiate a refund. To qualify for a refund, the item must be unused, undamaged, and in its original packaging.
Return Policy:
We understand that circumstances might change, and you may need to return a product. We accept returns within [X] days of the delivery date. The returned item must be in its original condition, unused, and with all accompanying tags and accessories.
Exchange Policy:
If you would like to exchange an item for a different size, color, or a completely different product, please initiate a return as per our Return Policy and then place a new order. This allows us to ensure faster processing and delivery of your desired item.
Shipping Policy:
We are pleased to offer both standard and expedited shipping options to cater to your needs. Shipping costs will be calculated and displayed during the checkout process. We strive to process and dispatch orders within [Y] business days. Please note that delivery times may vary based on your location and the chosen shipping method.
Free Shipping:
Enjoy the convenience of free standard shipping on all orders above [Z] dollars. For eligible orders, the shipping fee will be automatically waived during checkout. We believe in making your shopping experience not only enjoyable but cost-effective too.
Cash on Delivery (COD):
For your convenience, we provide Cash on Delivery (COD) as a payment option for select locations. With COD, you can pay in cash when your order is delivered to your doorstep. Please have the exact order amount ready as our delivery personnel might not carry change.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact our customer support team within [W] days of receiving your order. We will guide you through the return process and provide options for a replacement or a refund.
Non-Refundable Items:
Certain items, such as personalized products or intimate wear, are non-refundable due to hygiene and safety reasons. Please review product descriptions carefully before making a purchase.
Cancellations:
If you wish to cancel your order, please do so within [V] hours of placing it. Contact our customer support team with your order details for prompt assistance.
Please note that our refund, return, shipping, cash on delivery, and free shipping policies are subject to change at our discretion. We encourage you to review these policies periodically. Should you have any questions or require assistance, don’t hesitate to contact our dedicated customer support team. Your satisfaction and shopping experience are of utmost importance to us.
Thank you for choosing us for your shopping needs!
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us.
